Have a question about our services, need help with an order, or want to learn more? Send us a message and we'll get back to you within one business day.
Send us a message
We respond to all inquiries within 1 business day
Message sent!
Thank you for reaching out. We've received your message and will respond to within one business day.
Contact Information
General Inquiries
intake@overreadrad.com
For new orders and questions
Support
support@overreadrad.com
For existing orders and reports
Rush Orders
rush@overreadrad.com
Monitored around the clock
Response Times
General inquiriesWithin 1 business day
Order supportWithin 4 hours
Rush order issuesWithin 1 hour
Billing questionsWithin 1 business day
Common Questions
How long does a review take?
Standard reviews are completed in 48–72 hours. Rush reviews are done within 24 hours of file upload.
What file formats do you accept?
DICOM, JPEG, PNG, and PDF. Contact us if you have a different format.
Is my data HIPAA-compliant?
Yes. All data is encrypted at rest and in transit. We are fully HIPAA-compliant.
HIPAA-Compliant Platform
All communications and data are handled in accordance with federal HIPAA regulations. Your health information is always protected.